Frequently asked Questions
Can I change my order after it has been placed?
NO, orders cannot be changed once placed.
How long will it take for my order to be processed
Orders will be processed within 1-3 business days
Can I cancel my order?
All orders must be cancelled within 24 hours of purchase to receive a full refund. AFTER 24-HOUR WINDOW, ORDERS CANNOT BE CANCELLED.
Do you offer refunds or exchanges?
No, due to sanitary reasons, we DO NOT accept exchanges. A refund will be issued, ONLY IF YOUR ORDER IS CANCELLED WITHIN 24 HRS. NO EXCEPTIONS!
How long will it take for my order to ship/arrive?
Shipping may take 1-5 business days, unless expedited shipping is selected at checkout.
Are your lash strips reusable? How many uses can I get out of them?
Yes, they are reusable, up to 25+ times with proper care
Can I trim the lash strips to fit my eye shape?
Yes lashes can be trimmed
What types of lash strips do you offer?
We have both dramatic & natural lashes
How long do press-on nails typically last?
With the glue provided, press-ons can last for a week or longer. Up to 2 weeks or longer with super nail glue & proper application.
What materials are your nails made of?
All nails are made using hard gel
How many nails come in a set?
Each set comes with 24 pieces-No need for sizing!
Are your press ons reusable? How many uses can I get out of them?
Yes, press ons can be reused if removed properly. Can be reused 5+ times.
Do you offer custom nail designs?
No, we DO NOT offer custom nail designs
Couldn't find your answer?
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